Privacy Policy

Your privacy is important to us. Learn how FreshCo collects, uses, and protects your personal information.

Last updated: January 2025

FreshCo ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our pest control services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Contact us for pest control services
  • Request a quote or consultation
  • Sign up for our newsletter or updates
  • Submit inquiries through our website forms
  • Provide feedback or reviews

This information may include:

  • Name and contact information (phone, email, address)
  • Property details for service provision
  • Communication preferences
  • Payment information (processed securely by third-party providers)

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Provision: To provide pest control services and respond to your inquiries
  • Communication: To send you important updates about your service appointments
  • Marketing: To send promotional materials about our services (with your consent)
  • Quality Improvement: To improve our services and customer experience
  • Legal Compliance: To comply with applicable laws and regulations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our business
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: With your explicit consent

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure data encryption
  • Regular security assessments
  • Limited access to personal information
  • Secure disposal of information when no longer needed

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. We use cookies for:

  • Website functionality
  • Analytics and performance monitoring
  • Marketing and advertising purposes

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Opt-out: Unsubscribe from marketing communications
  • Data Portability: Request transfer of your data

To exercise these rights, please contact us using the information provided below.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. We securely dispose of information when it is no longer needed.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Have Privacy Concerns?

Contact us directly if you have any questions about your privacy or data handling.